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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...
Managed private cloud (also known as "hosted private cloud" or "single-tenant SaaS") refers to a principle in software architecture where a single instance of the software runs on a server, serves a single client organization (tenant), and is managed by a third party. The third-party provider is responsible for providing the hardware for the ...
Level Platforms was a provider of remote monitoring and management (RMM) software products and services for managed services providers (MSPs), IT service providers and valued added resellers (VARs) that provide IT support services for small and medium size businesses (SMBs) and branch offices. It was purchased by AVG Technologies in 2013, and ...
OpenSaaS refers to software as a service (SaaS) based on open-source code. Like SaaS applications, Open SaaS is a web-based application hosted, supported, and maintained by a service provider. While the roadmap for Open SaaS applications is defined by its community of users, upgrades and product enhancements are managed by a central provider.
Service integration and management. Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various ...
Cloud management is the management of cloud computing products and services. Public clouds are managed by public cloud service providers, which include the public cloud environment’s servers, storage, networking and data center operations. [1] Users may also opt to manage their public cloud services with a third-party cloud management tool.
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