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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...
Level Platforms was a provider of remote monitoring and management (RMM) software products and services for managed services providers (MSPs), IT service providers and valued added resellers (VARs) that provide IT support services for small and medium size businesses (SMBs) and branch offices. It was purchased by AVG Technologies in 2013, and ...
Remote monitoring and management. Not to be confused with Service management. Remote monitoring and management ( RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2]
Managed security services (MSS) are also considered the systematic approach to managing an organization's security needs. The services may be conducted in-house or outsourced to a service provider that oversees other companies' network and information system security. Functions of a managed security service include round-the-clock monitoring ...
Cloud management is the management of cloud computing products and services. Public clouds are managed by public cloud service providers, which include the public cloud environment’s servers, storage, networking and data center operations. [1] Users may also opt to manage their public cloud services with a third-party cloud management tool.
Mobile device management. Mobile device management ( MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices. Though closely related to Enterprise Mobility Management ...
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