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1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.
Use 2-step with authenticator app verification. Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. Download an authenticator app from the Google Play Store or App Store.
Secure your AOL Account • Create a secure password. • Clear the cache in your web browser. • Never share your password over email or third-party sites. • AOL will NEVER email or call you asking for your password. • Learn more security tips by checking out our online help article Password help.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you. Use a secure option to access AOL Mail. Use an app password.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
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