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2. IT assistant - Wikipedia

   en.wikipedia.org/wiki/IT_assistant

   IT assistant. An Information Technology Assistant (commonly abbreviated to IT Assistant) is a person who works as an assistant in the IT business . Because the term "Information Technology" is commonly abbreviated "IT", job seekers recruiters often use the abbreviated version of the title.

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

4. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

5. Job description - Wikipedia

   en.wikipedia.org/wiki/Job_description

   A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

6. Medical Assistants: What do they do? - WebMD

   www.webmd.com/a-to-z-guides/what-is-a-medical...

   Medical assistant administrative duties. These may include: Greeting patients. Answering phones and scheduling appointments. Filing and updating medical records. Coding and completing insurance ...

7. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...