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Manage your username and password. Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care. Find out how to sign up for AOL Mail and what to do if you have account problems.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
A mailbox name is the first part of an email address, also known as local-part; that is, the part before the @ symbol. Its format is formally specified by RFC 5322 and RFC 5321. It is often the username of the recipient on the mail server or in the destination domain. The local-part may be up to 64 characters long and, in theory, is case-sensitive.
Manage your AOL username. Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol. For non-AOL email addresses, your username is the entire email address.
International email arises from the combined provision of internationalized domain names (IDN) and email address internationalization (EAI). The result is email that contains international characters (characters which do not exist in the ASCII character set), encoded as UTF-8, in the email header and in supporting mail transfer protocols.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
The ampersand can be used to indicate that the "and" in a listed item is a part of the item's name and not a separator (e.g. "Rock, pop, rhythm & blues and hip hop"). The ampersand may still be used as an abbreviation for "and" in informal writing regardless of how "and" is used.
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