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  2. Navy Marine Corps Intranet - Wikipedia

    en.wikipedia.org/wiki/Navy_Marine_Corps_Intranet

    Despite early challenges, NMCI will be the foundation on which the Navy and Marine Corps can build to support their broader strategic information management objectives. [ 34 ] The U.S. Naval Institute reports that "Complaints about NMCI speed and reliability are near-constant" [ 35 ] and a wired.com piece [ 36 ] quotes an NMCI employee as saying:

  3. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Comparison of help desk issue tracking software. This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management . System.

  5. Helpdesk and incident reporting auditing - Wikipedia

    en.wikipedia.org/wiki/Helpdesk_and_incident...

    Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been adequately documented and that controls ...

  6. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    Issue tracking system. An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but ...

  7. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

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