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  2. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  3. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting. Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  4. Sweepstake - Wikipedia

    en.wikipedia.org/wiki/Sweepstake

    Tickets being chosen in the Irish Hospitals Sweepstake, 1946. In the United States, a sweepstake is a type of contest where a prize or prizes may be awarded to a winner or winners. Sweepstakes began as a form of lottery that were tied to products sold. In response, the FCC and FTC refined U.S. broadcasting laws (creating the anti-lottery laws).

  5. Service assurance - Wikipedia

    en.wikipedia.org/wiki/Service_assurance

    Service assurance. Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience. The practice of service assurance enables CSPs to identify faults in the ...

  6. On-board diagnostics - Wikipedia

    en.wikipedia.org/wiki/On-board_diagnostics

    Various angles and details of a "MaxScan OE509" – a fairly typical onboard diagnostics (OBD) handheld scanner from the first decade of the 21st century. Used to connect to the SAE J1962 Data Link Connector (DLC) found in many cars of the era. On-board diagnostics ( OBD) is a term referring to a vehicle's self-diagnostic and reporting capability.

  7. Contempt of cop - Wikipedia

    en.wikipedia.org/wiki/Contempt_of_cop

    From such officers' perspective, contempt of cop may involve perceived or actual challenges to their authority, including a lack of deference (such as disobeying instructions, [9] or expressing interest in filing a complaint against the officer). [7] Contempt of cop situations may be exacerbated if other officers witness the allegedly ...

  8. Request Tracker - Wikipedia

    en.wikipedia.org/wiki/Request_Tracker

    Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

  9. Ticketmaster - Wikipedia

    en.wikipedia.org/wiki/Ticketmaster

    Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform. The fees from ticket sales can account for a large percentage of overall ticket costs and have received scrutiny from regulators, customers, and musicians.