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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Outlook Web App, also known as Outlook on the web, allows you to access your Outlook email account from a web browser.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.
Outlook on the web (formerly Outlook Web App and Outlook Web Access [2]) is a personal information manager web app from Microsoft. It is a web-based version of Microsoft Outlook, and is included in Exchange Server and Exchange Online (a component of Microsoft 365 .)
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User agent sniffing is the practice of websites showing different or adjusted content when viewed with certain user agents. An example of this is Microsoft Exchange Server 2003's Outlook Web Access feature. When viewed with Internet Explorer 6 or newer, more functionality is displayed compared to the same page in any other browsers.
Outlook.com, formerly Hotmail, is a free personal email service offered by Microsoft. This includes a webmail interface featuring mail, calendaring, contacts, and tasks services. Outlook can also be accessed via email clients using the IMAP or POP protocols.