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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1][2][3] It is an alternative to the break/fix or on-demand ...
Service integration and management. Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various ...
Service provider. A service provider (SP) is an organization that provides services, such as consulting, legal, real estate, communications, storage, and processing services, to other organizations. Although a service provider can be a sub-unit of the organization that it serves, it is usually a third-party or outsourced supplier.
Under managed care, a primary care provider (PCP) wields considerable power. He or she is the gatekeeper who holds the keys to the specialized medical care you may need. Above this doctor, though ...
In computing, managed security services (MSS) are network security services that have been outsourced to a service provider. A company providing such a service is a managed security service provider (MSSP) [1] The roots of MSSPs are in the Internet Service Providers (ISPs) in the mid to late 1990s. Initially, ISP (s) would sell customers a ...
Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1]: 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product. These decisions concern the process ...