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  2. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  3. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from ...

  4. Concierge - Wikipedia

    en.wikipedia.org/wiki/Concierge

    The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a receptionist. The position can also be maintained by a security guard over the late night shift. In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs.

  5. Medical Assistants: What do they do? - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-medical...

    Medical assistant administrative duties. These may include: Greeting patients. Answering phones and scheduling appointments. Filing and updating medical records. Coding and completing insurance ...

  6. Duty officer - Wikipedia

    en.wikipedia.org/wiki/Duty_Officer

    Duty officer. A duty officer or officer of the day is worker assigned a position on a regularly rotational basis. While on duty, duty officers attend to administrative tasks and incidents that require attention regardless of the time of day, in addition to the officer's normal duties. A duty officer is typically assigned to work for a period of ...

  7. Paramedics: What They Do and Where They Work - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-paramedic

    Paramedics also make some decisions about patient care and supervise the other members of their team who have less training, like EMTs. On calls, paramedics may: Do CPR. Use a defibrillator. Give ...

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