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Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...
Outlook on the web (formerly Outlook Web App and Outlook Web Access[2]) is a personal information manager web app from Microsoft. It is a web-based version of Microsoft Outlook, and is included in Exchange Server and Exchange Online (a component of Microsoft 365.) [3][4][5]
Microsoft Power Platform is a collection of low-code development tools that allows users to build custom business applications, automate workflows, and analyze data. [1][2] It also offers integration with GitHub, Microsoft Azure, Microsoft Dynamics 365, and Microsoft Teams, among other Microsoft and third-party applications. [3]
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Additionally, customer expectations are different, as outsourcing services to Microsoft is done to avoid problems. Thus, when issues arise, customers anticipate a rapid resolution by Microsoft. To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region ...
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