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v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...
Ask Foy. The Foy Information Desk, or the Foy Information Line, is a telephone and walk-in information service provided by Auburn University and hosted in the new Student Union building. The service has been in continuous operation since the 1950s. [1] At one time, the service was available 24 hours a day, but is now available from 7 am to 11pm ...
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