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2. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS. OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data ...

3. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker began as ticket ...

5. Older Adults: Assistive Devices to Make Life Easier - WebMD

   www.webmd.com/healthy-aging/features/assistive...

   Bed rail: This stability bar slips beneath your mattress, so you get in and out of bed safely. Button hook and zipper pull: This gadget makes getting dressed easier. One end pulls button through ...

6. The 17 Best Products to Help Older Folks at Home - Healthline

   www.healthline.com/health/best-products-for-seniors

   ladders. stepstools. unsafe climbing devices, like chairs. This budget-friendly grabber tool eliminates the need to climb or use ladders to reach objects on high shelves. It can also grab fallen ...

7. What Are Senior Centers? Benefits, Costs, and More - WebMD

   www.webmd.com/.../what-to-know-about-senior-centers

   Some of the things that senior centers offer their older adult community include: Meal programs. Assistance programs. Health, fitness, and wellness programs. Transportation services. Public ...

8. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

9. What to Know About Transportation Services for Older People

   www.webmd.com/healthy-aging/what-to-know...

   Public transportation services provide fixed-route services, so older people will need to be able to access a bus stop or train station. Fortunately, public transportation has many benefits ...