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The situational theory of problem solving (STOPS) was proposed by Jeong-Nam Kim and James E. Grunig in 2011 though their article “problem solving and communicative action: A situational theory of problem solving.”. The theory was developed from the situational theory of publics (STP) and claimed it is “an extended and generalized version ...
Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...
DMAIC. DMAIC or define, measure, analyze, improve and control [1] (pronounced də-MAY-ick) refers to a data-driven improvement cycle used for optimizing and stabilizing business processes and designs. The DMAIC improvement cycle is the core tool used to drive Six Sigma projects. However, DMAIC is not exclusive to Six Sigma and can be used as ...
Participative decision-making ( PDM) is the extent to which employers allow or encourage employees to share or participate in organizational decision-making. [1] According to Cotton et al., the format of PDM could be formal or informal. [2] In addition, the degree of participation could range from zero to 100% in different participative ...
Communication design. Communication design is a mixed discipline between design and information-development concerned with how media communicate with people. A communication design approach is concerned with developing the message and aesthetics in media. It also creates new media channels to ensure the message reaches the target audience.
The model can also be used by a group who are all working on the same problem or goal. History [ edit ] In a 2009 article, [3] John Whitmore claimed that Max Landsberg coined the name GROW during a conversation with Graham Alexander and that Whitmore was the first to publish it in the 1992 first edition of his book Coaching for Performance . [4]
Treemapping. Wicked problem. v. t. e. The issue-based information system (IBIS) is an argumentation -based approach to clarifying wicked problems —complex, ill-defined problems that involve multiple stakeholders. [1] Diagrammatic visualization using IBIS notation is often called issue mapping. [2] : ix. IBIS was invented by Werner Kunz and ...
e. The MECE principle, ( mutually exclusive and collectively exhaustive) is a grouping principle for separating a set of items into subsets that are mutually exclusive (ME) and collectively exhaustive (CE). [1] It was developed in the late 1960s by Barbara Minto at McKinsey & Company and underlies her Minto Pyramid Principle, [2] and while she ...
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