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1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet ...
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
There are two different protocols you can choose when setting up a third-party email app: POP or IMAP. POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads ...
To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings. You may be prompted to select either IMAP or POP3, so if you change the ...
What Microsoft apps experienced problems? Outlook had the most outages, with 75% of reports centering around the email app. Seventeen percent of users had issues with server connections and 8% ...
Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...
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