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Ticketmaster is subject to numerous controversies and lawsuits, alleging violations of various laws. The platform charges a fee on tickets purchased and resold on the platform. The fees from ticket sales can account for a large percentage of overall ticket costs and have received scrutiny from regulators, customers, and musicians.
Ticketfly was a ticket distribution service. Ticketfly was started in 2008 in San Francisco, California, and was eventually bought out and merged into Eventbrite in 2018. Andrew Dreskin, who was the CEO of Ticketfly, previously co-founded the company Ticketweb (which is now owned by Ticketmaster ). Ticketfly grossed $500 million in 2013 ...
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OTRS. OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data ...
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