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  2. Microsoft Small Business Financials - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Small_Business...

    Microsoft Small Business Financials. Microsoft Small Business Financials (formerly Microsoft Small Business Manager) is a business accounting software package. The software is targeting growing small businesses that require more than basic accounting software: [1] with fewer than 25 employees [2] and less than $10 million of revenue.

  3. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  4. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 Sales is a customer relationship management software package developed by Microsoft. The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. 365 Sales comes with softphone capabilities.

  5. Microsoft Office shared tools - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_shared_tools

    Small Business Tools. Small Business Customer Manager (SBCM) was an Access-based tool which combined accounting data from most popular accounting software and Outlook contacts and allowed user to track customer profiles and maximize revenue. It integrated seamlessly with Word and Publisher.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Pivotal CRM - Wikipedia

    en.wikipedia.org/wiki/Pivotal_CRM

    Pivotal CRM is a customer relationship management (CRM) software system offered by Avolin, an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management, and customer service automation, as well as partner management, mobile CRM, analytics and call scripting.

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