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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
The Cisco Certified Entry Networking Technician (CCENT) [1] certification was the first stage of Cisco's certification system. The certification was retired on 24 February 2020. [2] The CCENT certification was an interim step to Associate level or directly with CCNA and CCDA certifications. While the CCENT covered basic networking knowledge; it ...
A technician may have several computer monitors on their desk, with the extra monitors used for monitoring the systems or networks covered from that desk. The location housing a NOC may also contain many or all of the primary servers and other equipment essential to running the network, although it is not uncommon for a single NOC to monitor ...
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Cisco Certified Entry Networking Technician {CCENT} represents the lowest level of certification which covers basic networking knowledge. Until its introduction, CCNA represented the first level of the certification program. It has appropriate use for an entry-level network support position.
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