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Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
If you can't sign in to your AOL email account because you've forgotten your username, you can use the recovery phone number or email address linked to your account to recover it. Follow the steps on the Sign-in Helper page to get your username back.
Learn how to troubleshoot common sign-in issues with your AOL account, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, deauthorize devices, and more.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. Learn how to sign up, reset, or change your password, sync AOL Mail with a third-party app, and fix sign-in problems.
Learn how to add, replace or remove a mobile number or email address as your AOL account recovery info. This can help you access your account or reset your password if you ever lose them.
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