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Issue tracking encompasses much more than help tickets. A help desk is a help desk. Issue tracking can also include SLA management, task tracking, project tracking, equipment tracking, creating a knowledge base, CRM, etc. I think they should be kept separate, and infact many functions could be broken out.
Andrés Manuel López Obrador López Obrador in 2020 65th President of Mexico Incumbent Assumed office 1 December 2018 Preceded by Enrique Peña Nieto President pro tempore of CELAC In office 8 January 2020 – 7 January 2022 Preceded by Jeanine Áñez Succeeded by Alberto Fernández President of the Morena In office 20 November 2015 – 12 December 2017 Preceded by Martí Batres Succeeded by ...
JetBlue Airways Corporation (stylized as jetBlue) is an American low-cost airline. It is headquartered in the Long Island City neighborhood of the New York City borough of Queens. It also maintains corporate offices in Utah and Florida.
Website. www.remedy.com. Remedy Corporation was a software company that produced the Action Request System and various applications therein. It is one of the biggest and oldest names in ITSM software. [1] Remedy is now the Service Management Business Unit of BMC Software .
Language links are at the top of the page across from the title.
HP Service Manager software. Micro Focus Service Manager is one of the applications acquired by Micro Focus when it purchased part of Hewlett-Packard Enterprise Software (HPES) in 2017. Before 2017, it was owned by HP when it purchased Peregrine Systems in 2005. [1] The application was originally known as PNMS (Peregrine Network Management System).
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