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"Combat service support" as a classification was replaced by "sustainment" with the publication of FM 3–0, Operations in February 2008. In the US Army Sustainment is defined as "the provision of logistics, personnel services, and health service support necessary to maintain operations until successful mission completion".
The Office of the Deputy Chief of Staff for Personnel, Department of the Army, United States Army, also known as the G-1 is responsible for development, management and execution of all manpower and personnel plans, programs and policies throughout the entire U.S. Army. As the principal human relations of the U.S., Army, it is dedicated to ...
OAA is organized into four major divisions: the U.S. Army Resources and Programs Agency (RPA), the U.S. Army Headquarters Services (AHS), the U.S. Army Information Technology Agency (ITA), and the U.S. Army Center of Military History (CMH). These divisions support OAA primarily in areas of IT, logistics, training, and human resources support.
G-6 [ edit] Advise chief of staff of the Army on planning, fielding, and execution of C4IT worldwide Army operations. Develop and execute the plan for the Global Enterprise Network. Implement Army information assurance. Supervise C4IT, Signal support, Information security, Force structure and equipping activities in support of warfighting ...
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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