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  2. Command center - Wikipedia

    en.wikipedia.org/wiki/Command_center

    Conceptually, a command center is a source of leadership and guidance to ensure that service and order is maintained, rather than an information center or help desk. Its tasks are achieved by monitoring the environment and reacting to events, from the relatively harmless to a major crisis, using predefined procedures.

  3. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  5. Medical Assistants: What do they do? - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-medical...

    Their duties vary, but most of their work tasks involve administrative and basic clinical work. For instance, you may talk to a medical assistant at the front desk of a hospital or medical office ...

  6. Facility management - Wikipedia

    en.wikipedia.org/wiki/Facility_management

    Facility management [1] or facilities management ( FM) is a professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property and buildings. It encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by ...

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, and also to satisfy both Customer and IT Provider objectives. "User" refers to the actual user of the service ...

  8. Personal assistant - Wikipedia

    en.wikipedia.org/wiki/Personal_assistant

    An assistant helps with time and daily management, of meetings, correspondence, and note-taking. The role of a personal assistant can be varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts, etc. In business or personal contexts, assistants are people who provide services that relieve his or her employer ...

  9. Health Insurance: Who’s Who at the Doctor’s Office - WebMD

    www.webmd.com/health-insurance/whos-who-doctors...

    They send the information they gather to your provider, usually a doctor. Nurse: The kind of nurse you meet depends on the size of your doctor’s office and its specialty. A licensed practical ...

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