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1. Sign in to your account. 2. Verify your recovery information and you're all set. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Delete an account that you're no longer using. Find out how to permanently terminate your account and what you need to do beforehand.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you see something you'd like to change while viewing the summary of your data, many products have a link on the top-right of the page to take you to that product. When you click the product "Your Account," for example, you can click Edit Account Info at the top of the page to access your account settings. From here, you can make changes.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
• Learn more security tips by checking out our online help article Password help. • Sign out of your AOL account when using a public computer or sharing a computer. • To ensure your account’s security and privacy, always sign out of AOL WebMail, My Account and websites in the AOL family, especially if you are using a public or shared ...
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