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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Marketing automation focuses on easing the overall marketing process to make it more effective and efficient. CRM tools with marketing automation capabilities can automate repeated tasks, for example, sending out automated marketing emails at certain times to customers, or posting marketing information on social media.

  3. Project Management Institute - Wikipedia

    en.wikipedia.org/wiki/Project_Management_Institute

    The Project Management Institute was founded by Ned Engman (McDonnell Douglas Automation), James Snyder, Susan Gallagher (SmithKline & French Laboratories), Eric Jenett (Brown & Root), and J Gordon Davis (Georgia Institute of Technology) at the Georgia Institute of Technology [8] in 1969 as a nonprofit organization.

  4. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Social media can also offer support as X has done for the medical community. X facilitated academic discussion among health professionals and students, while providing a supportive community for these individuals by and allowing members to support each other through likes, comments, and posts.

  5. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    Net promoter score ( NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. [1] The NPS is a proprietary instrument developed by Fred Reichheld, who owns the registered NPS trademark in conjunction ...

  6. Project management information system - Wikipedia

    en.wikipedia.org/wiki/Project_Management...

    A project management information system (PMIS) is the logical organization of the information required for an organization to execute projects successfully. A PMIS is typically one or more software applications and a methodical process for collecting and using project information. These electronic systems "help [to] plan, execute, and close ...

  7. Application performance management - Wikipedia

    en.wikipedia.org/wiki/Application_performance...

    Application performance management. In the fields of information technology and systems management, application performance management ( APM) is the monitoring and management of the performance and availability of software applications. APM strives to detect and diagnose complex application performance problems to maintain an expected level of ...

  8. PM² - Wikipedia

    en.wikipedia.org/wiki/PM²

    PM² (pronounced “P-M squared”) is a project management methodology developed and endorsed by the European Commission (EC). It is the official project management methodology of the EC, incorporating elements from a range of widely accepted best practices in project management and building heavily on PMBOK, PRINCE2, IPMA-ICB, CMMI, TEMPO, and operational experience from EU institutions.

  9. Remote Support Portal - AOL

    remotesupport.aol.com

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