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Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) – ERP and CRM software-as-a-service product meant for small and mid-sized businesses.
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics was previously a separate engineering unit until it got reorganised into the Cloud & Enterprise Group in June 2015.
SharePoint is a web-based collaborative platform that integrates natively with Microsoft 365. Launched in 2001, [6] SharePoint is primarily sold as a document management and storage system, although it is also used for sharing information through an intranet, implementing internal applications, and for implementing business processes .
Microsoft Online Services was Microsoft 's hosted- software offering and was an early component of its software as a service strategy. [1] Microsoft Online Services was hosted by Microsoft and sold with Microsoft partners.
Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...
Comparison of CRM systems. This article is a comparison of notable CRM systems . ERP systems are considered a superset of CRM systems.
This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms .
Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
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