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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft CRM 1.2. Microsoft CRM 1.2 was released on December 8, 2003. Microsoft CRM 1.2 was not widely adopted by industry. It was not possible to create custom entities but there was a software development kit (SDK) available using SOAP and XML endpoints to interact with it. Microsoft Dynamics CRM 3.0

  4. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java Cloud Computing, Cross Platform Proprietary 1999

  5. On-premises software - Wikipedia

    en.wikipedia.org/wiki/On-premises_software

    On-premises software (abbreviated to on-prem, and often misspelled as "on-premise"; see below) [1] is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud. On-premises software is sometimes referred to as "shrinkwrap" software, and off ...

  6. Comparison of mobile CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_Mobile_CRM...

    Introduction. The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped ...

  7. Microsoft BizTalk Server - Wikipedia

    en.wikipedia.org/wiki/Microsoft_BizTalk_Server

    Microsoft BizTalk Server is an inter-organizational middleware system (IOMS) [5] that automates business processes through the use of adapters which are tailored to communicate with different software systems used in an enterprise. Created by Microsoft, it provides enterprise application integration, business process automation, business-to ...

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