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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research by Iain Middleton of Robert Gordon University studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from ...

  4. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

  5. What Is a Medical Assistant? - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-medical...

    A medical assistant might do administrative tasks like: Answering phones and scheduling appointments. Greeting patients and their families. Filing and updating medical records. Coding and ...

  6. Sitting Positions: How to Practice Good Posture - Healthline

    www.healthline.com/health/sitting-positions

    Roll your shoulders and neck forward into a full slouching position. Then, slowly pull your head and shoulders up into a tall sitting position. Push your lower back forward and accentuate the ...

  7. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...

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