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Learn how to locate emails that are not in your inbox, such as those sent to other folders, deleted by apps, or accessed by someone else. Check your settings, search options, and contact support if needed.
Learn how to customize your emails with AOL Mail, including how to send, forward, reply, add a signature, and choose a font. Get live expert help with your AOL needs from 1-800-358-4860.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
If you have problems sending or receiving emails in AOL Mail, this web page offers some tips and solutions. Learn how to secure your account, reset your browser, disable firewall, enable images, and more.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Learn how to access, manage, and troubleshoot your AOL Mail account as a Verizon customer. Find answers to common questions, tips, and support options for AOL Mail.
Learn how to block or unblock unwanted senders in your AOL Mail account. Follow the steps to access the settings, security and privacy options, and delete or add email addresses to your blocked list.
An inactive mailbox can be recovered by signing in to it. This action only reclaims the email address, not the original contents of the mailbox. Custom mailbox settings created before an account became inactive need to be created again. *Subject to storage limits, spam and email abuse policies and future changes in the storage policy.
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related to: how to retrieve send email