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Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...
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Microsoft Dynamics 365 Customer Engagement (formerly Microsoft CRM). Microsoft Dynamics 365 Customer Engagement contains modules to interact with customers: Marketing, Sales, Customer Service, Field Service. The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards. [13] It gives access to several modules such as direct chat ...
List of Microsoft 365 applications and services. Microsoft Office is a set of interrelated desktop applications, servers and services, collectively referred to as an office suite, for the Microsoft Windows and macOS operating systems. This list contains all the programs that are, or have been, in Microsoft Office since.
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The Business Productivity Online Suite Standard represented the first of a growing portfolio of Microsoft Online Services. The BPOS was a component of the broader Microsoft software as a service strategy that included both live and Online services. [3] BPOS was succeeded by Office 365. Where BPOS was based on Microsoft Exchange 2007 and Microsoft Office SharePoint Server 2007, Office 365 was ...
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