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  2. Alvaria - Wikipedia

    en.wikipedia.org/wiki/Alvaria

    Alvaria Inc. Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was ...

  3. Microsoft campus - Wikipedia

    en.wikipedia.org/wiki/Microsoft_campus

    The Microsoft campus is the corporate headquarters of Microsoft Corporation, located in Redmond, Washington, United States, a part of the Seattle metropolitan area. Microsoft initially moved onto the grounds of the campus on February 26, 1986, shortly before going public on March 13. The headquarters has undergone multiple expansions since its ...

  4. Advanced Manufacturing Software - Wikipedia

    en.wikipedia.org/wiki/Advanced_Manufacturing...

    Advanced Manufacturing Software (AMS) is an enterprise resource planning (ERP) software product based on the Microsoft Dynamics AX platform.. The product is part of the Certified for Microsoft Dynamics family of products and is intended to assist with finance, discrete manufacturing, distribution, customer relationship management (CRM), supply chains, analytics and electronic commerce for ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Khoros, LLC - Wikipedia

    en.wikipedia.org/wiki/Khoros,_LLC

    Khoros. Khoros, formerly Spredfast + Lithium, is a global customer engagement software company that provides online community management, social media marketing, social media analytics, digital care, and content management software and services to enterprise brands and agencies. Khoros owns over a dozen patents for social media marketing ...

  7. Telax Hosted Call Center - Wikipedia

    en.wikipedia.org/wiki/Telax_Hosted_Call_Center

    Telax's flagship product and namesake, Telax Hosted Call Center, is a cloud-based call center software application offering call management, virtual queuing, unified messaging, screen pops, call recording and other functionalities such as platform neutral Metaswitch and CRM services, Microsoft Lync, and Microsoft Dynamics integration.

  8. Microsoft Online Services - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Online_Services

    To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region. Hewlett-Packard (HP), Microsoft's primary support partner, engaged in identifying and training new Tier 1 and Tier 2 support engineers for this purpose. References

  9. Template:Microsoft Dynamics - Wikipedia

    en.wikipedia.org/wiki/Template:Microsoft_Dynamics

    Template. : Microsoft Dynamics. This template's initial visibility currently defaults to autocollapse, meaning that if there is another collapsible item on the page (a navbox, sidebar, or table with the collapsible attribute ), it is hidden apart from its title bar; if not, it is fully visible. To change this template's initial visibility, the ...

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