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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
You can also use the search bar to hunt by keyword or sender (type in "spam:" then the keyword). Many email services also offer filters (and advanced filters) that let you search the messages in ...
Go to AOL Mail.; Click on the search box and then click on Advanced.; Choose the section of your account you want to search. At the bottom click Search.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.