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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity
Secure your AOL account. Keep your information private and prevent unauthorized access to your account. Safe sign-in methods, up-to-date contact info, and good online habits help keep you secure and safe from scammers. Important: AOL never asks for your password in emails or phone calls.
Manage your username and password. Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care. Find out how to sign up for AOL Mail and what to do if you have account problems.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
myaccount.aol.com
No matter what application or software you use, the IMAP sever and port settings will be the same. Just make sure SSL is enabled and you use your full email address, including @verizon.net. Server Settings. Port Settings. Incoming mail server (IMAP): imap.aol.com. Outgoing mail server (SMTP): smtp.verizon.net. IMAP-993-SSL.