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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    Data center management [1] is the collection of tasks performed by those responsible for managing ongoing operation of a data center. [2] This includes Business service management and planning for the future. Historically, "data center management" was seen as something performed by employees, with the help of tools collectively called data ...

  4. Recruitment - Wikipedia

    en.wikipedia.org/wiki/Recruitment

    Recruitment poster for the UK army. Recruitment is the overall process of identifying, sourcing, screening, shortlisting, and interviewing candidates for jobs (either permanent or temporary) within an organization. Recruitment also is the process involved in choosing people for unpaid roles. Managers, human resource generalists, and recruitment ...

  5. Intelligence Support Activity - Wikipedia

    en.wikipedia.org/wiki/Intelligence_Support_Activity

    The Activity and its counterparts 1st SFOD-D, DEVGRU, and the 24th Special Tactics Squadron, are the U.S. military's premier Tier 1 Special Mission Units, performing the most complex, classified, and dangerous missions as directed by the National Command Authority. The unit is known by many names.

  6. Senior Executive Service (United States) - Wikipedia

    en.wikipedia.org/wiki/Senior_Executive_Service...

    Senior Executive Service. The Senior Executive Service ( SES) [1] is a position classification in the United States federal civil service equivalent to general officer or flag officer rank in the U.S. Armed Forces. It was created in 1979 when the Civil Service Reform Act of 1978 went into effect under President Jimmy Carter.

  7. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues ...

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