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  2. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but also from the help desk's unique position of ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. White-collar worker - Wikipedia

    en.wikipedia.org/wiki/White-collar_worker

    A white-collar worker is a person who performs professional service, desk, managerial, or administrative work. White-collar work may be performed in an office or other administrative setting. White-collar workers include job paths related to government, consulting, academia, accountancy, business and executive management, customer support ...

  5. Medical Assistants: What do they do? - WebMD

    www.webmd.com/a-to-z-guides/what-is-a-medical...

    Their duties vary, but most of their work tasks involve administrative and basic clinical work. For instance, you may talk to a medical assistant at the front desk of a hospital or medical office ...

  6. Adult ADHD at Work: Tips for Organization and Control - WebMD

    www.webmd.com/add-adhd/adhd-in-the-workplace

    Keeping a job in today's competitive environment can be particularly difficult for people for ADHD. WebMD explains some of the workplace challenges and offers job tips for adults with ADHD.

  7. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    Office administration (shortened as Office Ad and abbreviated as OA) is a set of day-to-day activities that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization. An employee that undertakes these activities is ...

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