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2. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) – ERP and CRM software-as-a-service product meant for small and mid-sized businesses. Integrating both Dynamics NAV and Dynamics CRM features, consisting of the following modules: for Financials and Operations, for Sales Professionals, for Marketing.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

4. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Microsoft SQL Server, Amazon Server 2010 Tryton: Tryton 5.6 May 2020 GPLv3: Python, JavaScript Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java Cloud Computing, Cross Platform Proprietary 1999

5. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM. The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology (IT).

6. Microsoft bringing more AI technology to its productivity ...

   www.aol.com/finance/microsoft-bringing-more-ai...

   Microsoft (MSFT) is pouring more of its AI-powered Copilot technology into its Microsoft 365 productivity products, including Excel, PowerPoint, Outlook, and Teams. The updates, which include the ...

7. SplendidCRM - Wikipedia

   en.wikipedia.org/wiki/SplendidCRM

   SplendidCRM is one of the new breed of Microsoft-based open-source projects. [6] It is unusual because at present it features a developer based licensing model for its professional edition, which means that system integrators wishing to adopt SplendidCRM only need to pay for the number of software developers working on their project - rather than the number of ultimate end users. [7]