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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Audience [ edit ] Any employee who interacts with a customer is a candidate for customer service training.
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Customer Service Rep. Average Wage: $10 to $20 per hour ... Vu said a retiree needs only to have “basic computer skills, attention to detail and reliable internet connection” to get the job done.
Spirit Airlines. Spirit Airlines faces the harshest criticism from customers and expert reviewers. Though their fees are cheap, they lack organizational skills, mishandle bags, and mid-last year ...
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