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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed.
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .
There are two different protocols you can choose when setting up a third-party email app: POP or IMAP. POP downloads a copy of your emails from your account (mail.aol.com) to the app. This means that if you delete an email from your account after it's been downloaded, the downloaded copy remains in the app. Additionally, POP only downloads ...
Fix sending and receiving issues with third-party email apps. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to fix problems with sending mail.
1. Tap and hold the app you want to uninstall. 2. Tap the Remove App. 3. Tap Delete App. 4. Tap Delete. 5. Go back to the App Store. 6. Download and install the AOL app again.
The latest version of mobile AOL Mail supports the following mobile web browser versions and higher. If you're using an older version of a supported browser or an unsupported browser, you will get the basic mail experience. Update your browser app or operating system to get the latest version of your browser. • iOS Safari 12 • iOS Firefox 17