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  2. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

  4. Alvaria - Wikipedia

    en.wikipedia.org/wiki/Alvaria

    Alvaria Inc. Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was ...

  5. 8x8 - Wikipedia

    en.wikipedia.org/wiki/8x8

    1,948 (2024) Website. 8x8.com. Footnotes / references. Financials as of March 31, 2024. [update] [3] 8x8, Inc. is an American provider of Voice over IP products. Its products include cloud-based voice, contact center, video, mobile and unified communications for businesses. Since 2018, 8x8 manages Jitsi.

  6. NetSuite - Wikipedia

    en.wikipedia.org/wiki/NetSuite

    NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software.

  7. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Software as a service. Software as a service (SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates ...

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