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2. Service system - Wikipedia

   en.wikipedia.org/wiki/Service_system

   A service system (also customer service system (CSS)) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design ...

3. Systems engineering - Wikipedia

   en.wikipedia.org/wiki/Systems_engineering

   Systems engineering uses a host of tools that include modeling and simulation, requirements analysis, and scheduling to manage complexity. Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their life cycles.

4. Service science, management and engineering - Wikipedia

   en.wikipedia.org/wiki/Service_Science...

   Service science, management, and engineering ( SSME) is a term introduced by IBM to describe an interdisciplinary approach to the study and innovation of service systems. More precisely, SSME has been defined as the application of science, management, and engineering disciplines to tasks that one organization beneficially performs for and with ...

5. Information technology - Wikipedia

   en.wikipedia.org/wiki/Information_technology

   Information technology (IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system (IT system) is generally an information system, a communications ...

6. Service-oriented architecture - Wikipedia

   en.wikipedia.org/wiki/Service-oriented_architecture

   In software engineering, service-oriented architecture (SOA) is an architectural style that focuses on discrete services instead of a monolithic design. [1] SOA is a good choice for system integration. [2] By consequence, it is also applied in the field of software design where services are provided to the other components by application ...

7. Software as a service - Wikipedia

   en.wikipedia.org/wiki/Software_as_a_service

   Software as a service. Software as a service (SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates ...

8. Service (systems architecture) - Wikipedia

   en.wikipedia.org/wiki/Service_(systems_architecture)

   Service (systems architecture) In the contexts of software architecture, service-orientation and service-oriented architecture, the term service refers to a software functionality, or a set of software functionalities (such as the retrieval of specified information or the execution of a set of operations) with a purpose that different clients ...

9. Managed services - Wikipedia

   en.wikipedia.org/wiki/Managed_services

   Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1][2][3] It is an alternative to the break/fix or on-demand ...