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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  3. Microsoft Outlook - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Outlook

    Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Though primarily being popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.

  4. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 Sales is a customer relationship management software package developed by Microsoft. The current version is Dynamics 365. The name and licensing changed with the update from Dynamics 2016. 365 Sales comes with softphone capabilities.

  5. Windows Contacts - Wikipedia

    en.wikipedia.org/wiki/Windows_Contacts

    Windows Contacts. Windows Contacts is a contact manager that is included in Windows Vista, Windows 7, Windows 8, Windows 10, and Windows 11. It replaced but retains most of the functionality of Windows Address Book and worked with Windows Live Mail and the Vista version of Windows Mail . Windows Contacts uses an XML -based schema format.

  6. Microsoft 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_365

    Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...

  7. Microsoft Office - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office

    Microsoft also positions Office as a development platform for line-of-business software under the Office Business Applications brand. It contains a word processor ( Word ), a spreadsheet program ( Excel ) and a presentation program ( PowerPoint ), an email client ( Outlook ), a database management system ( Access ), and a desktop publishing app ...

  8. Microsoft Small Business Financials - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Small_Business...

    Microsoft Small Business Financials (formerly Microsoft Small Business Manager) is a business accounting software package. The software is targeting growing small businesses that require more than basic accounting software: [1] with fewer than 25 employees [2] and less than $10 million of revenue. It is part of Microsoft Dynamics (formerly ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...

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