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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used ...

  4. Email - Wikipedia

    en.wikipedia.org/wiki/Email

    Electronic mail (email or e-mail) is a method of transmitting and receiving messages using electronic devices. It was conceived in the late–20th century as the digital version of, or counterpart to, mail (hence e- + mail ).

  5. Selective Service System - Wikipedia

    en.wikipedia.org/wiki/Selective_Service_System

    Website. www .sss .gov. The Selective Service System ( SSS) is an independent agency of the United States government that maintains a database of registered U.S. citizens and other U.S. residents potentially subject to military conscription (i.e., the draft). Although the U.S. military is currently an All-Volunteer Force, registration is still ...

  6. Systems development life cycle - Wikipedia

    en.wikipedia.org/wiki/Systems_development_life_cycle

    Overview. A systems development life cycle is composed of distinct work phases that are used by systems engineers and systems developers to deliver information systems.Like anything that is manufactured on an assembly line, an SDLC aims to produce high-quality systems that meet or exceed expectations, based on requirements, by delivering systems within scheduled time frames and cost estimates.

  7. Pennsylvania Public School Employees' Retirement System

    en.wikipedia.org/wiki/Pennsylvania_Public_School...

    The Public School Employees’ Retirement System (PSERS) is a pension fund for public school employees in the Commonwealth of Pennsylvania.Eligible members include all full-time public school employees, part-time hourly public school employees who render at least 500 hours of service in the school year, and part-time per diem public school employees who render at least 80 days of service in ...

  8. Proton Mail - Wikipedia

    en.wikipedia.org/wiki/Proton_Mail

    Proton Mail (previously written as ProtonMail) is a Swiss end-to-end encrypted email service founded in 2013 headquartered in Plan-les-Ouates, Switzerland. It uses client-side encryption to protect email content and user data before they are sent to Proton Mail servers, unlike other common email providers such as Gmail and Outlook.com.

  9. Tails (operating system) - Wikipedia

    en.wikipedia.org/wiki/Tails_(operating_system)

    Tails (operating system) Tails 6.1 Desktop, with Tor Browser open. Tails, or " The Amnesic Incognito Live System ", is a security-focused Debian -based Linux distribution aimed at preserving Internet privacy and anonymity. [5] It connects to the Internet exclusively through the anonymity network Tor. [6]

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