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Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
Windows Update is a Microsoft service for the Windows 9x and Windows NT families of the Microsoft Windows operating system, which automates downloading and installing Microsoft Windows software updates over the Internet. The service delivers software updates for Windows, as well as the various Microsoft antivirus products, including Windows ...
An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017. If you still haven't done so, update your connection settings now. Verizon.net customers: Learn how to update connection settings for your accounts.
Windows Server Update Services. Windows Server Update Services ( WSUS ), previously known as Software Update Services ( SUS ), is a computer program and network service developed by Microsoft Corporation that enables administrators to manage the distribution of updates and hotfixes released for Microsoft products to computers in a corporate ...
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
This means that operating systems, browsers and other online software that do not support at least TLS 1.2 cannot connect to most websites, even to download patches or update the browser, if these are available. This is occasionally called the "TLS apocalypse".
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