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Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) – ERP and CRM software-as-a-service product meant for small and mid-sized businesses. Integrating both Dynamics NAV and Dynamics CRM features, consisting of the following modules: for Financials and Operations, for Sales Professionals, for Marketing.
Dynamics CRM: Microsoft: Dynamics 365 9.1 July 2019 Proprietary or SaaS.NET, ASP.NET Windows MS SQL 2003 GNU Enterprise: FSF GPLv3: Python Linux, Unix, Mac OS X, Windows Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files 2003
Microsoft Learn is a library of technical documentation and training for end users, developers, and IT professionals who work with Microsoft products. Microsoft Learn was introduced in September 2018. [1] In 2022, Microsoft Docs, the technical documentation library that had replaced MSDN and TechNet in 2016, was moved to Microsoft Learn.
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics was previously a separate engineering unit until it got reorganised into the Cloud & Enterprise Group in June 2015.
Since Microsoft's first acquisition in 1986, it has purchased an average of six companies a year. The company purchased more than ten companies a year between 2005 and 2008, and it acquired 18 firms in 2006, the most in a single year, including Onfolio, Lionhead Studios, Massive Incorporated, ProClarity, Winternals Software, and Colloquis.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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