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  2. Windows Contacts - Wikipedia

    en.wikipedia.org/wiki/Windows_Contacts

    Windows Contacts. Windows Contacts is a contact manager that is included in Windows Vista, Windows 7, Windows 8, Windows 10, and Windows 11. It replaced but retains most of the functionality of Windows Address Book and worked with Windows Live Mail and the Vista version of Windows Mail . Windows Contacts uses an XML -based schema format.

  3. Microsoft Management Console - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Management_Console

    Microsoft Management Console (MMC) is a component of Microsoft Windows that provides system administrators and advanced users an interface for configuring and monitoring the system. It was first introduced in 1998 with the Option Pack for Windows NT 4.0 and later came pre-bundled with Windows 2000 and its successors.

  4. Microsoft Configuration Manager - Wikipedia

    en.wikipedia.org/.../Microsoft_Configuration_Manager

    Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory . Configuration Manager supports the Microsoft Windows and Windows ...

  5. Windows Management Instrumentation - Wikipedia

    en.wikipedia.org/wiki/Windows_Management...

    Windows Management Instrumentation. Windows Management Instrumentation ( WMI) consists of a set of extensions to the Windows Driver Model that provides an operating system interface through which instrumented components provide information and notification. WMI is Microsoft 's implementation of the Web-Based Enterprise Management (WBEM) and ...

  6. Microsoft Identity Integration Server - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Identity...

    Microsoft Identity Integration Server (MIIS) is an identity management (IdM) product offered by Microsoft. It is a service that aggregates identity-related information from multiple data-sources. The goal of MIIS is to provide organizations with a unified view of a user's/resources identity across the heterogeneous enterprise and provide ...

  7. Microsoft Intune - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Intune

    Microsoft Intune is a cloud-based endpoint management solution. It manages user access and simplifies app and device management across your many devices, including mobile devices, desktop computers, and virtual endpoints. As organizations move to support hybrid and remote workforces, they face the challenge of managing devices to access ...

  8. System Center Service Manager - Wikipedia

    en.wikipedia.org/wiki/System_Center_Service_Manager

    System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework ( MOF) and ITIL . SCSM has integrated ITIL compliant fulfillment of service requests.

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

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