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  2. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    e. Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1][2][3] It is an alternative to the break/fix or on-demand ...

  3. TPx Communications - Wikipedia

    en.wikipedia.org/wiki/TPx_Communications

    Unified communications, managed IT services, secure networking, cybersecurity, voice, data, business continuity, mobile, cloud, colocation, data security TPx (also known as TPx Communications , U.S. TelePacific Corp ; formerly TelePacific Communications ) is a privately held leading national provider of managed services . [ 1 ]

  4. Level Platforms - Wikipedia

    en.wikipedia.org/wiki/Level_Platforms

    Level Platforms was a provider of remote monitoring and management (RMM) software products and services for managed services providers (MSPs), IT service providers and valued added resellers (VARs) that provide IT support services for small and medium size businesses (SMBs) and branch offices. It was purchased by AVG Technologies in 2013, and ...

  5. IT as a service - Wikipedia

    en.wikipedia.org/wiki/IT_as_a_service

    The recipients of ITaaS can be a line of business (LOB) organization within an enterprise or a small and medium business (SMB). The information technology is typically delivered as a managed service with a clear IT services catalog and pricing associated with each of the catalog items. At its core, ITaaS is a competitive business model where ...

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

  7. NetSuite - Wikipedia

    en.wikipedia.org/wiki/NetSuite

    NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software.

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