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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.
After migrating your Verizon.net email to AOL Mail, follow the steps below to update your settings based on your email client. Be aware some sections will link to the client's help page, and they can't answer questions about AOL Mail settings, or your Verizon.net username or password.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to fix problems with sending mail.
Learn how to configure 3rd party app and software settings to send and receive Verizon.net AOL Mail.
By default, AOL Mail blocks access from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to sign in from an older app, you still have several options available to you.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.