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2. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

3. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Phone and Emails are the primary means to offer web-based assistance for your customers when matters do not require an immediate answer. Low-cost, non-intrusive and anywhere-anytime access are some of the advantages of email-based communications. Trouble Ticketing System and CRM Applications help keep track of a series of follow-up correspondence with a particular customer. [2] Services ...

4. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   Apart from website chat, other core features include: real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics .

5. If Live Nation and Ticketmaster Are Broken Up, Will Things ...

   www.aol.com/live-nation-ticketmaster-broken...

   While it was hardly unexpected, the Justice Department’s lawsuit against Live Nation and Ticketmaster is thorough and damning — all 124 pages of it — and lays out in compelling detail how ...

6. Michigan joins lawsuit against Live Nation, Ticketmaster over ...

   www.aol.com/michigan-joins-lawsuit-against-live...

   The DOJ argues Live Nation and Ticketmaster force customers into paying a "Ticketmaster Tax," by adding multiple fees to the actual ticket price.

7. AOL Live Support Plus - AOL Help

   help.aol.com/articles/live-support-plus-faqs

   Support when you need it: 24x7 Live Support gives you access to AOL experts over the phone or online chat, 24 hours a day, 7 days a week. Our experts are ready to assist you with any of your AOL questions—from email to installation, logging in, mobile email, technical questions, and more.

8. Live Nation ticket buyers sue in wake of US Justice ... - AOL

   www.aol.com/news/live-nation-ticket-buyers-sue...

   Live Nation ticket buyers sue in wake of US Justice Department case. Mike Scarcella. May 24, 2024 at 9:35 AM. By Mike Scarcella. (Reuters) -Live Nation and its Ticketmaster unit have been hit with ...

9. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS. OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data ...