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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Intelligence Support Activity - Wikipedia

    en.wikipedia.org/wiki/Intelligence_Support_Activity

    The Activity and its counterparts 1st SFOD-D, DEVGRU, and the 24th Special Tactics Squadron, are the U.S. military's premier Tier 1 Special Mission Units, performing the most complex, classified, and dangerous missions as directed by the National Command Authority. The unit is known by many names.

  4. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    A library help desk. Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.

  5. Senior Executive Service (United States) - Wikipedia

    en.wikipedia.org/wiki/Senior_Executive_Service...

    Senior Executive Service. The Senior Executive Service ( SES) [1] is a position classification in the United States federal civil service equivalent to general officer or flag officer rank in the U.S. Armed Forces. It was created in 1979 when the Civil Service Reform Act of 1978 went into effect under President Jimmy Carter.

  6. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    E-commerce. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user ...

  7. Exam invigilator - Wikipedia

    en.wikipedia.org/wiki/Exam_invigilator

    Exam invigilator. An exam invigilator, exam proctor or exam supervisor is someone appointed by an educational institution or an examination board to maintain proper conduct in a particular examination in accordance with exam regulations. Typically, the main duty of an exam invigilator is to watch examination candidates to prevent cheating. [1]

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