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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts.

  5. Microsoft Office shared tools - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office_shared_tools

    Small Business Customer Manager (SBCM) was an Access-based tool which combined accounting data from most popular accounting software and Outlook contacts and allowed user to track customer profiles and maximize revenue. It integrated seamlessly with Word and Publisher.

  6. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    Act! LLC. Act! Act! Act! (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users.

  7. Category : Customer relationship management software

    en.wikipedia.org/wiki/Category:Customer...

    Customer relationship management software. Wikimedia Commons has media related to CRM software. This category is for individual applications and general terms related to CRM. For companies developing CRM applications, see Category:Customer relationship management software companies .

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