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Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
If you have trouble logging into your AOL Mail account, you can try various troubleshooting steps, such as resetting web settings, clearing browser cache, or enabling Java scripting. Learn how to fix common errors, blank screens, or missing screens when accessing AOL Mail.
Keywords, user IDs, account numbers, passwords that must contain both letters and numbers: the list of important login information we are required to remember is overwhelming indeed.
If you can't access your AOL Mail using other email clients, check your IMAP settings, update your password and email client application. Learn how to fix common problems with Outlook, Thunderbird and more.
Outlook also allows for a single-use code to be used instead of a user's password when signing into a Microsoft account. Each code can only be used once, but one can be requested whenever needed. If a user is signing in on a public computer—such as at the library or school—using a single-use code helps keep account information secure.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
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